Select the items to return
How it Works
Get a return confirmation
Stick it in the mail
Need to return a marinelayer.com order?
For all marinelayer.com orders, enter your order number and shipping zip code here. Then follow the instructions to print your return label. The shipping is free (free for you, not for us) if you're in the U.S. We'll refund you once we know that your return is in the mail and on its way back to us.
What about returning something I bought in a Marine Layer store?
It’s easiest to return those items to one of our stores, but if that doesn’t work for you shoot us an email (email@example.com) with your name and address and we'll get you a prepaid label to ship it back to us.
How do I return or exchange a gift? (Don’t worry, we won’t tell.)
Click the "Got a gift?" option and simply enter the order number and shipping zip code. Then follow the instructions. It’s pretty easy, even by our standards.
How about if I don’t have a receipt or I got my items from one of your awesome retail partners?
If you don’t have proof of purchase, email us at firstname.lastname@example.org and we’ll try our hardest to find the info you need and figure out the best way for you to return it. If you got your items from somewhere besides our website or our stores, you’ll need to return it there within the guidelines of their return policy.
Do you have a guarantee on your stuff?
If your item doesn’t hold up or has a defect, you have 365 days to return it no questions asked.
What exactly can I return?
- All items purchased within the last year (365 days to be exact).
- Jewelry must be returned with original packaging.
- Personal care items (like soaps, lotion, etc) must be unopened and in their original packaging.
What exactly can’t I return?
- Any item you didn’t purchase from our website or a Marine Layer store
- Face masks
- Final Sale items purchased during our annual Surplus Sale
- Free gifts or promotional items
- Mystery Tees
- Bathing suits that have been worn or are missing the hygienic lining
What if I want to exchange my item?
You can exchange your items for another size or something else completely here. We'll ship out your exchange as soon as we know your return is on its way back to us. Or if it was a gift you can also get ML credit, too!
How soon will I get my money back?
We'll refund you once we know that your return is in the mail and on its way back to us. You’ll get a refund confirmation email as soon as we process it.
What if I’m not in the U.S.?
We love to travel as much as the next guy, but our pre-paid return labels only cover shipments within the U.S. Feel free to send your return to Marine Layer ℅ Returns Dept 1572 California Street, San Francisco CA 94109 and we’ll process it for you.
Still having trouble?
Email us email@example.com with your name and order number and we will get back to you within 24 (business) hours.