Returns & Exchanges
Our process in a nutshell
You can use the link above! The shipping is free (free for you, not for us) if you're in the U.S. We'll refund you once we know that your return is in the mail and on its way back to us. You can also return online orders to any of our stores.
It's easiest to return those items to one of our stores, but if that doesn't work for you shoot us an email (firstname.lastname@example.org) with your name and address and we'll get you a prepaid label to ship it back to us.
Click the "Got a Gift?" option and simply enter the order number and shipping zip code. Then follow the instructions. It's pretty easy, even by our standards.
You can return or exchange pretty much anything for 365 days, no questions asked, except for a few things:
- Any item you didn't purchase from our website or a Marine Layer store
- Bathing suits that have been worn or are missing the hygienic lining
- Final Sale items
- Gift Cards
- Mystery Tees
- Surplus Sale items
We love to travel as much as the next guy, but our pre-paid return labels only cover
shipments within the U.S. Feel free to send your return to the below address and
we'll process it for you.
℅ Returns Dept
1572 California Street
San Francisco CA 94109
Still have questions? Contact us.
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