TELL ME ABOUT RETURNS
You can return anything & the shipping is free (free for you, not free for us) within 365 days*. Go to marinelayer.com/returns and follow to step by step instructions to print your free return label.
*Excludes Final Sale items purchased during Surplus Sale and Mystery Items.
AND WHAT ABOUT EXCHANGES?
We tend to sell out of styles quickly, so if you are looking to exchange, an item, we recommend returning your items (for free) at returns.marinelayer.com and then purchasing what you we're really looking for right away. We will process your refund within 10 business days.
HOW SOON WILL MY ORDER SHIP?
We ship everything from our headquarters in San Francisco via USPS within 1-2 business days, depending on order volume.
DO YOU SHIP INTERNATIONALLY?
Yes, for a flat rate of $15. Please allow between 5-10 business days for your order to arrive (customs and/or your slow mailman are to blame).
WHAT IF THE ITEM I WANT IS SOLD OUT!?
Give us a call or shoot us an email, and we’ll try our best to find whatever it is you absolutely must have in one of our stores.
YOUR CLOTHES ARE EXPENSIVE, DO THEY COME WITH AN iPAD OR ANYTHING?
Nope. We think it's better to pay a little more for clothing that you love and will last.
#1 MOST ASKED QUESTION: DO YOU HAVE ONLINE SALES AND IF SO, WHEN ARE THEY?
From time to time we do offer discount codes and we also have an annual Surplus Sale, all of which are advertised via our marketing emails and our website. Not so fine print: discount codes cannot be combined with other offers (i.e. 3 for $100), but don't worry, our checkout will look at the items in your cart + your offers/promotions, and apply the best possible discount for you.
WHAT KIND OF CARE ARE WE TALKING ABOUT FOR THESE CLOTHES?
Wash cold and dry low. And like our little league coaches used to tell us, lay off the high heat.
WHAT IS THE GIFTCARD SITUATION?
Right now, giftcards are only available for purchase at our stores. If you have a giftcard that you’d like to use online, shoot an email to firstname.lastname@example.org with your name & the code on the back of the card, and we will get it working for you.